Situation

Our client was a provider of world-renowned maintenance and manufacturing services in the transportation industry in need of organizational planning and HR strategy formulation.

Challenges

The main challenges we faced on this project included:

  • Maintaining the high level of quality that the organization was known for
  • Addressing concerns regarding management capabilities
  • Dealing with very complex issues pertaining to the range of services and products offered by the company
  • Dealing with the absence of a formal HR system within the organization
  • Introducing changes in the area of growth, profit levels, and quality assurance
  • Dealing with growth-related stresses pertaining to the management infrastructure

Actions

To address these challenges, our consultants:

  • Examined HR management processes as a basis for dealing with people issues
  • Provided executive coaching services regarding decisions to be made
  • Developed detailed implementation projects for ongoing HR programs and processes to required levels

Results

At the conclusion of the project all the key success factors had been achieved, and the client was highly satisfied with the project deliverables and the value added by Schroeder & Schroeder Inc. Our actions resulted in:

  • Resulted in a well-articulated program with significant results