Situation

Our client was a small, family-owned and operated company in the manufacturing sector. The company was having trouble receiving adequate returns from an investment of considerable time and capital.

Challenges

The main challenges we faced on this project included:

  • Addressing the presence of complex issues surrounding the family and growth of the company
  • Dealing with the investment returns issue in a manner that would help the client grow, and avoid similar future situations
  • Achieving direction within the company
  • Dealing with an unclear articulation of the needs of the company and its personnel
  • Dealing with a unique family-oriented situation

Actions

To address these challenges, our consultants:

  • Designed unique business plans to meet the particular needs of this client
  • Provided coaching services to the client to deliver the needed guidance and direction
  • Provided counselling to help the client articulate their needs
  • Assisted the client in clarifying their thinking around investment planning, market potential, strategic focus, and succession issues
  • Assisted the client in identifying the opportunities and threats to their business
  • Assisted the client in developing a strategic plan for the business

Results

At the conclusion of the project all the key success factors had been achieved, and the client was highly satisfied with the project deliverables and the value added by Schroeder & Schroeder Inc. Our actions resulted in:

  • Clarified roles and the needs of the company, making plans and business directions easier to understand
  • The identification of each team member’s area of expertise and leveraging that information to guide strategic planning