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Accelerating
Building
The Organization
( Case 1 / Case 2 / Case
3 / Case 4 / Case 5
/ Case 6 )
Case
1
Client:
Internationally Renown Children's Teaching Hospital
Topic: Strategic Planning
Situation
Our
client was:
-
An internationally renown Children's Teaching Hospital
-
Needing to develop a strategic direction and plan for their evolving
genetics program
-
Looking at developing a long term positioning strategy
-
Needing to refocus the organization and operations to implement
the strategic direction
Challenges
The
challenges facing us were in:
-
Dealing with the complexities of a multifaceted program involving
research, clinical treatment and education
-
Dealing
with differing agendas, personalities and value systems
-
Developing
an effective and practical strategic plan within the context of
rapid change and limited resources
Actions
The
actions we took to address these challenges were:
-
Worked with senior medical, clinical, research and management
staff in defining, assessing and analyzing the strategic challenges
- Collected
available qualitative and quantitative data
-
Worked with senior staff and management in developing a strategic
plan
- Prepared
communications material for presentation to Executives on the
new strategic direction
Results
Our actions resulted in:
-
A new strategic focus and direction for the hospital in this area
- Clarification
of some of the operational challenges
- Identification
of leadership requirements
Case
2
Client: Large-scale Software Company
Topic: Maintaining Leading Edge Position
Situation
Our client was:
- The
Human Resources department of a large, leading-edge, software
company in need of help in designing a program to keep them at
the leading edge
- A
Canadian subsidiary of a multi-national company whose head decision-making office
was in the US
Challenges
The challenges facing us in this situation were in:
-
Addressing a variety of complex issues surrounding the job evaluation
system, rates of pay, and compensation levels
- Dealing
with competition from other companies in acquiring the right staff
for the operation
-
Accommodating a decision-making head office that was located in
another country, making the Canadian division's change process
lengthy and involved
Actions
The actions we took to address these challenges were:
-
Examined the alignment of the existing rewards system with the overall strategy
of the organization
- Conducted
a review of the strategic and business plans and objectives for the organization,
identifying the capabilities required to fulfill these objectives
- Identified
the main areas where human resources needed to be focused to help
achieve the client's strategic objectives
Results
Our actions resulted in:
- Increased
clarification of the human resources management requirement for the most effective
management of their people in the implementation of their strategic direction
Case
3
Client:
Small Family Business
Topic: Growing Stronger Strategically Situation
Our client was:
-
A family owned and operated business with forward-looking, growth related concerns
and lack of a strategic plan
- Being
confronted by outside financial pressures
Challenges
The challenges facing us were in:
-
Effectively organizing the many divisions and departments that
the client had acquired and expanded into over the years
- Educating
the participating members on strategic planning
Actions
The actions we took to address these challenges were:
-
Trained and educated the team on effective management and strategic planning
- Conducted
a strategy conclave with executives onto issues previously not
considered, such as a growth strategy versus retrenchment of the
business
- Provided
advice in dealing with the many divisions within the company for maximum effectiveness
and cost-benefit
Results
Our actions resulted in:
- Sale
of selected divisions of the business, making the existing business more profitable
and streamlined
- Executives
educated in strategic planning
- Implementation
of a forward-looking strategy with the overall result being a smaller, yet more
profitable company for the client
Case
4
Client:
Financial Services
Topic: Competing in a Global Marketplace Situation
Our client was:
- A
very successful division of a large financial services company
- In
need of strategic planning to further direct the business in the face of a number
of competitive pressures
- In
the process of globalizing their operations into the world-wide market
Challenges
The challenges facing us were in:
-
Dealing with the needs of a new market
- Grappling
with how to do business in new and unfamiliar areas
- Globalisation
and the need to maintain the client's top-level position in their industry sector
Actions
The actions we took to address these challenges were:
- Identified
strengths and opportunities to leverage in the world market
- Identified
best ways to address customer needs using new technology, and new ways of structuring
and organizing issues and processes
- Identified
the main issues and barriers to the success of the services
- Determined
how to best position themselves with regards to their value proposition
Results
Our actions resulted in:
-
A clear strategic vision still adhered to
- Significant
changes in the management group of the division
- Avoidance
and awareness of unprofitable processes and practises
- A
better understanding of how to effectively deal with competitive pressures in
today's global marketplace
Case
5
Client:
Manufacturing and Engineering
Topic: eCommerce Strategy Situation
Our client was:
- A
manufacturing and engineering organization
- In
need of a business plan to implement their eCommerce strategy
- Aspiring
to enhance their customer business value proposition by expanding their service
offerings and web presence
Challenges
The challenges facing us were in:
-
Avoiding multi-channel conflict
- Successfully
leveraging the service offerings into the eCommerce arena
Actions
The actions we took to address these challenges were:
-
Linked and aligned the eCommerce strategy to the business strategy
- Assisted
in the implementation of an eCommerce strategy with effective program management
and change management services
- Defined
the plans for the project and assessed client capabilities
- Assisted
and advised in the development of strategic alliances, associates and joint ventures
- Performed
competitive analysis, benchmarking studies and research of market trends
- Identified
opportunities to take advantage of and the potential investment needed to pursue
opportunities
Results
Our actions resulted in:
- Definition
of a strategic intent for eCommerce
- A
clear vision of how eCommerce affects the client's industry
- Full
integration of the eCommerce strategy with the client's business
processes and strategy
Case 6
Client:
High tech
Topic: Merger Situation Situation
Our client was:
- An
up-and-coming high tech company
- Facing
a potential merger with a USA based company
Challenges
The challenges facing us were in:
-
Assessing the positive and negative impacts of the merger
- Providing
guidance to a small and new company
Actions
The actions we took to address the challenges were:
-
Ensured that due diligence was taken in assessing the potential
impacts and viability of the proposed merger
- Provided
coaching to the management to ensure that all the necessary steps
were taken to make educated decisions
- Supplied
the management with experienced guidance regarding the merger
Results
Our actions resulted in:
-
A successful merger
- Increased
resource availability and growth for the Canadian side of the client's operation
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